From custom fabrication and precision auto repair to bolt-on performance upgrades that deliver real power. Get a professional diagnostic check and build consultation today from the local experts you trust.
Effective Date: May 21, 2026
Business Location: Pensacola, Escambia County, Florida
At 2 Step Performance ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our online booking tools, request a service quote, or interact with us at our shop.
By using our services, website, or digital portals, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information that identifies, relates to, or could reasonably be linked with you ("Personal Information"). This includes:
Contact Information: Your full name, email address, phone number, and physical billing/zip code address when you request a performance quote or book an appointment.
Vehicle Information: Year, make, model, VIN (Vehicle Identification Number), current mileage, and history of modifications or repairs (e.g., LS Swaps, camshaft specs, custom fabrication details).
Payment Data: When booking the $79 scheduling special or making down payments on parts, we collect payment card info. Note: We do not store financial data directly on our servers; it is securely processed by our third-party merchant processor.
Device & Usage Data: Your IP address, browser type, operating system, and data regarding how you navigate our website (collected via cookies and tracking pixels).
2. How We Use Your Information
We use the information we collect to run our shop efficiently and provide excellent customer service. Specifically, we use it to:
Generate accurate performance quotes and mechanical repair diagnostics.
Schedule service appointments and lock in promotional rates.
Process secure online payments and issue digital receipts.
Send service updates, tracking updates on special-order performance parts, or technical questions about your build.
Improve our website layout, performance services, and local Pensacola marketing efforts.
Comply with legal obligations, including Florida automotive repair record-keeping statutes.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We only share your information with trusted third parties to execute business operations:
Payment Processors: Your payment information is securely transmitted directly to Stripe (or our other integrated PCI-DSS compliant credit card vendors) to handle encrypted transactions.
Parts Suppliers & Third-Party Software: If ordering custom valvetrain setups, specialty BMW/Jaguar components, or custom headers, your vehicle specs may be shared with manufacturers to ensure perfect fitment.
Legal Compliance: We may disclose your information if required by Florida or federal law, court order, or to defend our business against legal claims or mechanic's lien disputes.
4. Security of Your Data
We implement commercial-grade physical, electronic, and procedural security measures—including SSL encryption for all web form submissions—to protect your data from unauthorized access or disclosure. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses standard cookies to optimize your browsing experience (such as remembering your form input if a page reloads). You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent, though some features of our quote or booking systems may not function perfectly without them.
6. Children's Privacy
Our digital services and performance modifications are directed exclusively to licensed drivers and adult vehicle owners. We do not knowingly collect personal information from individuals under the age of 13.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted directly to this page with an updated "Effective Date" at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you need to update the contact information we have on file for your vehicle build, please contact us at:
2 Step Performance
Pensacola, FL
Email: info@2steppensacola.com
Phone: 1-850-491-4600